Varjo enables Volvo Cars to perform unique user research
With Varjo’s integrated eye tracking, Volvo can understand the relevance and results of user analyses. Eye tracking adds a very big layer of capability and trustworthiness – you’re observing the vehicle as the customer would, so you get a much more efficient view of what’s important and what’s not.
With Varjo, Volvo is able to perform UX studies by keeping as much as possible of reality – the real road, nature, road signs and more – and only exchange the things they want to evaluate, for example a new display or interior, during the virtual and mixed reality test drive.
“When you’re driving with Varjo's mixed reality device, you actually forget you’re looking through a headset. People using Varjo break when they see a virtual moose crossing the road. Or when a virtual car overtakes our test car, test drivers have asked “Is that car real or not?”.
As for the future, Wickman says there are endless opportunities to extend the collaboration to manufacturing, car assembly training, retail, car configuration, research and more. “From now on, each time we want to try something that doesn’t exist, Varjo will be the technology we will use.”