Ordering and Deliveries

Below you will find an overview of typical questions regarding the quote request and ordering process as well as order deliveries.

I would like to receive a price quote from you. How should I proceed?

You can send us a quote request via the sales contact form on our web site. Please select I’m interested in getting a quotation on the form, and we will get back to you via email as soon as possible.

Where can I find Varjo’s Terms and Conditions of sale?

Varjo’s general Terms and Conditions as well as our Warranty policy and End-User License Agreement are available for review on our website.

What are the delivery times for Varjo products?

The current estimated delivery time for a product is displayed in the shopping cart in Varjo Store. Read more about shipping and deliveries.

How can I place an order?

You can place your order in Varjo Store. Payment is possible by credit card or pre-payment invoice and wire transfer.

If you would like to place an order using an existing quote from Varjo, please inform us via the sales contact form and reference the quote number. We will be in contact with you to process the order as soon as possible.

How will I know when my order is shipped out?

You will automatically receive a shipping notification and tracking number via email when your order is dispatched. You can then track the delivery status of your shipment online.

Where can I get technical support for my Varjo products?

You can find information on using Varjo products in the Get started, Get to know your headset, and FAQ & Troubleshooting sections on our website.

If the answer to your question is not included, you can send us a support request directly. We will do our best to solve your technical issue as soon as possible.