Ordering and Deliveries
Below you will find an overview of typical questions regarding the quote request and ordering process as well as order deliveries.
I would like to receive a quote from you, how should I proceed?
You can send us a quote request by submitting a sales contact form on our web site. Please mark the field “I’m interested in getting a quotation” on the form before sending the request to us, and we will get back to you by e-mail as soon as possible.
Where do I find Varjo Terms and Conditions of sale?
What are delivery times for your products?
By clicking any sales product available on our web store, you will see additional item-specific details which also includes info of the current estimated delivery time for that particular product. Moreover, general info regarding shipping and deliveries can be found here.
How can I place an order?
You can submit a sales order on our web store where it is possible to pay by credit card or choose a prepayment invoice for a wire bank account transfer. In case you would like to place an order against an already-existing quote, please inform us of your purchasing willingness and quote number via a sales contact form, and we will be in contact with you as soon as possible to process the order.
How do I know when my order will be shipped out?
When your order gets dispatched, you will automatically receive a shipment notification e-mail from us together with a carrier tracking number. This way you will have access to an updated information of the ETA of your order and you can follow-up the delivery status online.
I need technical support regarding Varjo products, how can I get help from you?
In case you have not found an answer to your question on our user guidance material on this Support site, you can send us a support request online and we will make our best to solve your technical issue as soon as possible.