Varjo Customer Center

Varjo Customer Center is an online service, where Varjo headset owners can find useful information including up-to-date purchase history, billing details, profile information, and possibility to create support requests and inquiries directly to Varjo.

VARJO CUSTOMER CENTER

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How to get access

All Varjo headset owners have access to Varjo Customer Center. When you make a purchase through the Varjo Store you will automatically receive link to create user credentials that can be used to log in to the service.

  • If you haven’t purchased from Varjo Store and don’t have credentials, you can provide user details at the same time when submitting a support request to Varjo.

 

 

Creating a Support request

Before contacting Varjo, please have the following information available:

  • Model and serial number of the Varjo product for support requests
  • Order number for inquiries related to order and delivery

To assist with troubleshooting the issue:

  • Include the exact error message(s)
  • Describe the issue precisely
  • Describe what you were doing when the issue occurred
  • Describe what you have done to troubleshoot the issue so far
  • Varjo may ask you to send headset diagnostics from Varjo Base